I can't seem to stop it! I constantly hear it accessing my internal hard drive and my external hard drives, even after I have achieved a 100% complete backup status. What I don't like about CrashPlan is the application is ALWAYS working. Obviously, the more data you want to send, the longer it will take. If you do it yourself from home, then you should expect to have your computer engaged for several days (in the background) sending your files to their remote site. You can always send them a hard drive, but few people will do that. You can not only backup your data to their Cloud, but you can also backup locally to another computer or hard drive (for free) or to a friend's computer.īut the uploading process is very slow, which is probably due to the slowness of uploading any data, as well as due to the slowness of the application.

I have used the CrashPlan service for two years, and I have a paid subscription for another two years. I don't care, as CrashPlan doesn't meet my needs any more. Unfortunately for CrashPlan (as if) and fortunately for me, I'm looking into going back to something like Retrospect and a cold storage/cloud storage service, even though this will be spendier. Backing up my hard drive and externals is why I use a backup service. I bet CrashPlan doesn't tell THEM what files they can and can't back up.īottom line is my internal drive hasn't been backed up in 9 days. I think they're trying to kill off all the small user base and cater only to the Business level clients. I've used CrashPlan for years to back up whole drives, and this was never a problem until this latest upgrade. They never inform you about it up front: you're not supposed to back up your whole drive (i.e., root folder), you're only supposed to back up your user folder. Oh, NOW, I know what the problem is, and it's mine, of course. I've had multiple chats with their tech support reps. I have been stuck on cache maintenance for NINE days.

Since the forced change from Home to Small Business plan and the new (unannounced) app interface revamp a few weeks back, the app and the service sucks.

Mac code42